This Policy was last reviewed and updated on: [December 20th, 2024]
Primedges values and respects the privacy of the people we deal with. Primedges is committed to protecting your privacy and complying with the Nigeria Data Protection Regulation (NDPR) and other applicable privacy laws and regulations.
This Privacy Policy (Policy) describes how we collect, hold, use, and disclose your personal information, and how we maintain the quality and security of your personal information.
What is personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable.
What personal information do we collect?
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us. The personal information we collect about you may include:
● Name;
● Email address;
● Phone number;
● Mailing or street address;
● Date of birth;
● Payment information (e.g. credit card details);
How do we collect your personal information?
We collect your personal information directly from you when you:
● [interact with us over the phone;
● interact with us in person;
● interact with us online;
● participate in surveys or questionnaires;
● attend a [Organisation] event;
● subscribe to our mailing list;
● apply for a position with us as an employee, contractor, or volunteer;
Collecting Personal Information from Third Parties
We may also collect your personal information from third parties or through publicly available sources, for example from social media platforms, online directories, or other publicly available sources. We collect your personal information from these third parties so that we can provide our services to you.
How Do We Use Your Personal Information?
We use personal information for many purposes in connection with our functions and activities, including the following purposes:
- To provide you with information or services that you request from us;
- To deliver to you a more personalized experience and service offering;
- To improve the quality of the services we offer;
- Internal administrative purposes;
- Marketing and research purposes.
Disclosure of Personal Information to Third Parties
We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to:
- Our third-party service providers (for example, our IT providers);
- Our marketing providers;
- Our professional services advisors.
Transfer of Personal Information Overseas
Some of the third-party service providers we disclose personal information to may be based in or have servers located outside of Nigeria, including in the United States, the United Kingdom, and other countries. Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained.
Retention of Personal Information
We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.
How to Access and Correct Your Personal Information
Primedges will endeavour to keep your personal information accurate, complete and up to date. If you wish to make a request to access and/or correct the personal information we hold about you, you should make a request by contacting us and we will usually respond within 72 hours.
Links to Third-Party Sites
Primedges website(s) may contain links to websites operated by third parties. If you access a third-party website through our website(s), personal information may be collected by that third-party website. We make no representations or warranties in relation to the privacy practices of any third-party provider or website and we are not responsible for the privacy policies or the content of any third-party provider or website.
Inquiries and Complaints
For complaints about how Primedges handles, processes or manages your personal information, please contact us at 09152925096. Note we may require proof of your identity and full details of your request before we can process your complaint. Please allow up to 72 hours for Primedges to respond to your complaint.
How to Contact Us
If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows:
Email: contact@primedges.com
Contact number: 09152925096
Post: Attention: Primedges Privacy Officer
Address: No. 19, Oluwanisola, Ijoka, Akure, Ondo state, Nigeria.
Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes