Last Updated on the 10th of February, 2025.
We know you’re excited to receive your Primedges purchase, and we’re committed to getting it to you quickly and reliably.
Expect your order within 24 hours! We will have it at your doorstep in no time for residents of akure.
For interstate delivery, We deliver between Monday and Tuesday, ensuring your order arrives within 2-3 days of purchase.
Fast, Reliable, and Convenient
Our streamlined shipping process ensures your order is delivered within a specific timeframe, so you can plan accordingly.
But That’s Not All!
We also offer exciting offers like coupons, gifts, and discounts to show our appreciation for your business.
Shop with Primedges today and experience our commitment to fast, reliable delivery and customer satisfaction!
RETURN POLICY
At Primedges, we strive to provide our customers with the best possible shopping experience. However, we understand that sometimes issues may arise, and returns may be necessary. Our Return Policy is designed to be fair, flexible, and easy to understand.
Look outs before seeking for return
- Return Window: Our return window is 14 days from the date of delivery. If you’re not satisfied with your purchase, you can initiate a return within this timeframe.
- Return Conditions: To be eligible for a return, items must meet the following conditions:
– Unused: The item must not have been used or worn.
– Undamaged: The item must not be damaged or altered in any way.
– Original Packaging: The item must be in its original packaging, including all tags, accessories, and documentation.
- Return Reasons : We accept only for the following reasons.
– Defective or damaged items caused during delivery.
– Items that are significantly different from the description or images provided.
- Refund or exchange : We offer refunds and exchanges for eligible returns. Refunds will be processed in the original payment method, while exchanges will be processed for the same item in a different size or color, if available.
- Return Shipping: Customers are responsible for paying return shipping costs unless the return is due to an error on Primedges’ part. In such cases, we will provide a prepaid return shipping label.
Return process
To initiate a return, please follow these steps:
- Contact our customer support team at support@primedges.com within the 14-day return window.
- Provide your order number, reason for return, and any supporting documentation (e.g., photos of damaged items).
- Our customer support team will guide you through the return process and provide instructions on how to proceed.
We strive to make our return process as smooth and hassle-free as possible. If you have any questions or concerns, please don’t hesitate to contact us.
To know more about our return policy click the link: https://primedges.com/refund_returns/